Do you offer free shipping?

We offer free standard shipping on orders over $100, as well as during select promotional periods.

What shipping carriers do you use?

Whitman orders are shipped via USPS.

How do I track my package?

Log in to your account and visit “Orders.” Select your order and click the USPS tracking link. You may also contact customer service for assistance.

Where do orders ship from?

All orders are shipped from our distribution center in Florence, Alabama.

How long will it take to receive my order?

Orders typically ship within 48 business hours. Delivery usually takes 3–7 business days, depending on the selected shipping method.

Do you offer international shipping?

Yes. To place an international order, please contact our Customer Service team, as international shipping cannot be completed online. Customers are responsible for all freight charges, duties, taxes, and any applicable customs fees.