Contact Us

  • Whitman Publishing
  • 1-800-546-2995
  • 4001 Helton Drive, Building A
    Florence, Alabama 35630

About us

About Whitman Publishing Whitman Publishing is the leading producer of numismatic reference books, supplies, and products to display and store coins and paper money. Our high-quality books educate readers in the rich, colorful history of American and world coinage, paper currency, tokens, and medals, and teach how to build great collections. Archival-quality Whitman folders, albums, cases, and other holders assist in keeping collectibles safe and allow them to be shown off to friends and family. Whitman is also the home of H.E. Harris postage stamp collecting supplies, including: albums, supplements, kits, books, and more.

Our Products Whitman Publishing has been in the numismatic and philatelic publishing field for almost 90 years. Our flagship titles have been the “Bibles” of the hobby since 1942 (the Blue Book) and 1946 (the Red Book). Whitman’s coin boards, folders, and albums have organized and displayed hundreds of thousands of coin collections for generations. Today we continue this long tradition with new products and publications, and the same dedication to accuracy, quality, innovations, and solid research. We design our products to appeal to all collectors for their personal collections or to be given as gifts to all ages.

Our Customers Whitman Publishing strives to meet the needs of our customers. Our customers range from the new collector just entering the hobby to advanced collectors with years of experience. Our team has a mission to maintain life-long, valuable relationships with our customers to deliver value-added service with the highest level of quality.

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FAQ

 

 

How do I place an order?

Once you've found the item you wish to purchase, click the "Add to Cart" button. This will place the item in your shopping cart. If your order is complete, click "Proceed to checkout" or click “Continue Shopping” to add more items to your cart. You can click “My Cart” to return to your shopping cart at any time. When you are ready to checkout, follow the step by step prompts that will take you through the payment process to submit your order.

To remove items from your order click “Edit Cart” at the right of the checkout screen. To add a promotional code click “Promo/Gift Certificate” above your total, type in the code, and click “Apply”.

How do I change my email address or password?

You may make changes to your account at any time by signing in (top right, homepage) with your current email and password. Click on "Account Settings" to modify your password or email address. If you forget your password, click "Forgot your Password?" on the account login page to reset your password. Your new password will be sent to your email address.

From where will my product ship?

Our distribution center is located in Florence, Alabama, 35630.

Did my replacement order get processed as requested? Did you receive my returned merchandise?

Please email our customer service team to check the status of an order or return at customerservice@whitman.com .
You may also contact customer service at 1-800-546-2995, Monday-Friday 8am-5pm Central Standard Time.

How do I change my mailing address?

Sign in with your email address and password. Go to "Account" and click on “Addresses”. Click “Edit” to change your address, “Delete” to remove an address, or “New Address” to add a new address to your account. Be sure to click “Save Address” to save your changes.

How do I check my order history?

Sign in with your email address and password. Go to "Orders". This screen will list items you have ordered along with order numbers. When calling customer service regarding your order please have your order number. You may email customer service at customerservice@whitman.com or call 1-800-546-2995 8-5 Central Standard Time Monday-Friday.

How long will it take to receive my order?

Your order will ship within 48 hours of placing your order (normal business hours). You should receive your order after 3-7 normal business days.

Note: Timeframes shown for the various shipping methods in addition to the time it takes us to prepare your order in the warehouse.

How do I track my package?

Sign into your account using your email and password. Go to "Orders". This screen will list items along with your order number. Then click the "UPS" link and your order will be tracked automatically at the UPS site. Or you may contact customer service at 1-800-546-2995 for assistance with tracking your order. Business hours are Monday-Friday 8-5 Central Standard Time.

How do I cancel an order?

Please contact customer service at 1-800-546-2995 to cancel your order. Business hours are Monday-Friday 8-5 Central Standard Time.